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OUR GUARANTEE

We guarantee to ship live and healthy trees that are true to name and viable for planting. Once the trees have left our control it is the responsibility of the grower to look after them properly and to follow planting instructions provided. Please notify our Customer Service Department immediately if there is a problem with your order. We can not be held responsible for losses due to extreme weather conditions, improper storage, delayed planting, improper site conditions or improper climate plantings.

We assure you that we do not sell or rent our customers' names or addresses.

Customer Service 719-630-1039, 9a–5p Mountain Time, M–F

(Note: We only ship our trees to the lower 48 States. If you live in AK, HI, or U.S. Territories or outside the U.S. and would still like a brochure for orders shipped to the lower 48 States please call the customer service number at the right. Sorry - We do not mail outside the US.)

GENERAL INFORMATION

"I don't feel comfortable ordering online. Will you still take my order?"

Most certainly! There are three other methods to order.
Please use one of these methods:
Toll Free Order Line: 1-800-783-3335 (Credit Card orders only)
By Fax at: 1-719-630-3329
or mail your order to:

Rocky Mountain Austree®, Inc.
212 W. Buchanan St
Colorado Springs CO 80907

"I have questions about or need to make a change on an existing order."
Please call our Customer Service department at: 1-719-635-9380

"I would like to talk with a representative about quantity pricing (over 100 trees)."
Please write or call our corporate office:
Phone: 1-719-635-9380

Rocky Mountain Austree®, Inc.
212 W. Buchanan St.
Colorado Springs, CO 80907-5106

"I still don't see what I'm looking for."
Please write or call our corporate office:

Phone: 1-719-635-9380

Rocky Mountain Austree®, Inc.
212 W. Buchanan Street
Colorado Springs, CO 80907-5106

AUSTREE® Inc. is the licensed marketing arm of the government research station that developed the AUSTREE® Hybrid. We have been granted exclusive intellectual property rights of all genetic material produced by the research station. The trademark “AUSTREE®” is owned by AUSTREE® Inc.

All propagation and sales of AUSTREE® Hybrids without prior consent from AUSTREE® Inc. is strictly prohibited. The AUSTREE® Hybrid (Salix Matsudana X Alba) is a sterile male hybrid clone and comes as a result of over 30 years of selective breeding by the Department of Science and Industrial Research of New Zealand. They are widely used for soil conservation, noise and dust barriers, shade trees, hedges, privacy screens, windbreaks, and erosion control. The hybrid vigor of this tree is substantial.

In North America the tree is tolerant to a wide range of sites. AUSTREE® Hybrids are thriving in every state in the U.S.. By properly establishing the tree in the first year, instances of winter kill can be avoided. The trees have done particularly well in a wide range of environmental conditions and have been grown by both official agencies and private growers. AUSTREE® Hybrids are flourishing in the heat of Texas, the humidity of Florida, the cold of Montana and the rain of Washington and will do well in most soil conditions and locations.

“The first year’s care is critical to develop a stronger and healthier tree that will grow faster to maturity”